Data Protection

Pg9898 Privacy Policy – Malaysia Member Personal Data Protection

Pg9898 takes every member's privacy seriously. This policy transparently explains how we collect, use, store, and protect your personal data. Your trust is our priority, and we are committed to keeping your information safe under the care of our platform.

Updated: January 2026
PDPA Compliance
256-bit SSL
Bahasa Melayu

Pg9898's Six Data Protection Principles

Privacy is more than a legal obligation for us — it is a core value of the pg9898 platform.

End-to-End Data Encryption

All data transmitted between your device and pg9898's servers is protected with 256-bit SSL encryption. Sensitive information such as passwords and payment details cannot be read by third parties.

Data Control in Your Hands

Every pg9898 member has the full right to access, correct and request deletion of their personal data. We give you real control over the information you share with us.

No Sale of Data to Third Parties

Pg9898 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes without your explicit consent.

Secure Data Storage

Member personal data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous 24-hour monitoring to prevent unauthorized access.

Malaysia PDPA Compliance

Pg9898 fully complies with the Malaysian Personal Data Protection Act 2010 (PDPA). All our data collection and processing practices are aligned with local legal requirements.

Limited & Purpose-Bound Data Use

Your data is only used for the purposes specifically stated in this policy. pg9898 does not use your data for any purpose beyond the scope you agreed to at registration.

What Data Does pg9898 Collect?

Pg9898 only collects data necessary to provide a safe and quality service to our members.

Identity Information

Full name, date of birth, IC or passport number required for the KYC process and account verification.

Contact Information

Email address, phone number, and residential address for communication and account notification purposes.

Financial Information

Payment method details, deposit and withdrawal records for transaction processing and financial regulatory compliance.

Technical & Device Data

IP address, device type, operating system, and web browser for security and user experience improvement purposes.

Gaming Activity Data

Wagering records, game history and platform usage habits to ensure gaming integrity and regulatory compliance.

Cookies & Browsing Data

Session cookies and user preferences to enhance platform performance and personalise your experience on the pg9898 website.

Important Note: This Privacy Policy is a legally binding agreement between you ("Member") and pg9898 ("Platform"). By using our services, you agree to the collection and use of information as described in this policy.

1. Introduction

Pg9898 is an online entertainment platform committed to protecting the privacy of every individual who uses our services. As a platform operating for Malaysian users, we fully comply with the Personal Data Protection Act 2010 (PDPA) and all applicable related regulations.

This Privacy Policy is designed to give you full clarity on how pg9898 handles personal data — from the moment it is collected to when it is deleted from our systems. We believe that transparency is the foundation of trust, and your trust is something we safeguard with full responsibility.

This policy applies to all registered members, website visitors, and anyone who interacts with the pg9898 platform, whether through our official website or mobile app.

2. How We Collect Personal Data

Pg9898 collects your personal data through the following methods:

  • Account Registration: When you register a new account, we collect your full name, email address, phone number and other information required to create your account profile.
  • KYC Process: To fulfil identity verification requirements, we collect a copy of your national ID or passport along with proof of your current address.
  • Financial Transactions: Every time you make a deposit or withdrawal, your payment method details and transaction records are automatically recorded.
  • Platform Usage: Technical data such as IP addresses, device information, login records, and gaming activity are collected automatically when you use the platform.
  • Communication: When you contact our customer support, the content of that conversation may be stored for quality control and complaint resolution purposes.
  • Cookies & Tracking Technologies: We use session cookies and preference cookies to enhance the user experience on the pg9898 platform.

3. How We Use Your Data

Collected personal data is used solely for legitimate and transparent purposes, including:

  • Create and manage your member account on the pg9898 platform.
  • Process deposits, withdrawals and all financial transactions securely and accurately.
  • Verify your identity through the KYC process to meet regulatory requirements.
  • Detect and prevent fraud, money laundering and other illegal activities.
  • Send important notifications relating to your account, transactions, promotions and platform updates.
  • Enhance platform performance, improve user experience and develop new features.
  • Fulfil legal obligations and reporting requirements to relevant authorities.

Our guarantee: pg9898 does not use your personal data for third-party advertising purposes, does not sell it to data brokers, and does not allow third-party access without a legitimate operational need.

4. Data Sharing with Third Parties

Pg9898 does not broadly share members' personal data. However, in certain limited situations, data sharing may occur with the following parties:

  • Payment Service Providers: Transaction details are shared with authorised payment processors solely to complete your transactions.
  • KYC Verification Partners: Identity documents are shared with approved third-party identity verification service providers bound by strict confidentiality agreements.
  • Legal Authorities: pg9898 will disclose data when required by law, court order, or a valid request from a law enforcement agency.
  • Technology Infrastructure Providers: Cloud and hosting service providers that store and process data on behalf of pg9898, subject to binding data protection agreements.

All third parties who receive personal data of pg9898 members are required to uphold the same high standards of security and privacy as pg9898 itself.

5. Data Storage and Security

The security of your personal data is an absolute priority for pg9898. We implement a range of technical and organizational measures to protect your data from unauthorized access, loss, or disclosure:

  • 256-bit SSL encryption for all data transmitted over the network.
  • Passwords and sensitive data are stored in hashed format using strong cryptographic algorithms.
  • Tiered access control — only staff who require access for their specific duties are permitted to view member personal data.
  • Continuous 24/7 security monitoring with an advanced intrusion detection system.
  • Regular security audits by independent parties to identify and address any system vulnerabilities.

Your personal data is retained for as long as your account is active, or as long as necessary to fulfill the purposes stated in this policy, or as required by law. When data is no longer needed, it will be securely deleted or anonymized.

Important Reminder: While pg9898 implements comprehensive security measures, no system can guarantee 100% absolute security. You are also responsible for keeping your account login information safe.

6. Cookie Policy

Pg9898 uses cookies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login and session management. These cookies cannot be disabled.
  • Performance Cookies: Collect information on how visitors use our website to help us improve platform performance.
  • Preference Cookies: Save your preferences such as language and display settings for a more personalised experience.
  • Analytics Cookies: Help us understand platform usage patterns for continuous improvement.

You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the pg9898 platform.

7. Your Rights as a Member

As a pg9898 member and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

Rights Description How to Claim
Data Access Request a copy of the personal data we hold about you. Contact customer support
Correction Correct inaccurate or incomplete data in our records. Via account settings or support
Deletion Request deletion of data when it is no longer needed for its original purpose. Written request to the privacy team
Objection Object to the processing of your data for direct marketing purposes. Notification settings in your account
Mobile Receive your data in a machine-readable format. Contact customer support

To exercise any of the rights above, please contact our privacy team via live chat or email. We will process your request within 30 days of receipt, subject to identity verification.

8. Children's Data

Pg9898 is a platform dedicated to individuals aged 18 years and above only. We do not knowingly collect or process personal data of children under the age of 18.

If we discover that a child's data has been inadvertently collected, we will take immediate steps to delete the information and close the associated account. If you believe we may have unintentionally collected a child's data, please contact us immediately.

9. Third-Party Links and Services

The pg9898 platform may contain links to third-party websites or services in limited contexts. Please note that this Privacy Policy applies solely to the pg9898 platform.

Pg9898 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each website you visit separately and understand how they handle your personal data.

10. Amendments to the Privacy Policy

Pg9898 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any significant changes will be communicated to members via:

  • In-platform notifications on pg9898 while you are logged in.
  • Notification email sent to the address registered in your account.
  • Update the "Last Updated" date at the top of this page.

Your continued use of the pg9898 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11. Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the pg9898 privacy team through the following channels:

  • Live Chat: Available 24/7 directly on the pg9898 platform — the fastest way to get help.
  • Telegram: Official pg9898 Telegram channel for account and privacy-related enquiries.
  • WhatsApp: WhatsApp support for urgent enquiries regarding your personal data.
  • Email: [email protected] — for official requests regarding data rights and privacy complaints.

Our privacy team is committed to responding to all enquiries within 24 hours and resolving more complex complaints within 14 working days.

Join a Platform That Protects Your Privacy

Join over 500,000 Malaysian players who trust pg9898 — a platform that not only delivers the best entertainment experience but also prioritizes your data security and privacy at all times.

Register a Free Account Download App
Personal data protected by 256-bit SSL
Compliant with Malaysia PDPA 2010
No sale of data to third parties
Full data control in the hands of members
24/7 Privacy Support
Bahasa Melayu